Basqet Privacy Policy
Last Updated: July 19, 2025
This Privacy Policy describes how Show Up Digital LLC ("Show Up Digital," "we," "our," or "us") collects, uses, processes, and discloses your personal information when you use our food delivery application, Basqet (the "App"), and related services. We are committed to protecting your privacy and handling your data responsibly. By using the Basqet App, you agree to the terms of this Privacy Policy.
1. Introduction and Scope
This Privacy Policy applies to all users of the Basqet App and services provided by Show Up Digital LLC. Our mission is to connect you with local restaurants and deliver delicious food conveniently. To achieve this, we collect and process certain information about you. This policy aims to clearly explain our data practices and our compliance with applicable privacy laws, including those in the US and Minnesota, as well as the requirements of the Apple App Store and Google Play Store.
Key Definitions:
- Personal Data: Any information that is linked or reasonably linkable to an identified or identifiable natural person.
- Sensitive Data: A form of personal data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sexual orientation, or citizenship or immigration status.
- Controller: The natural or legal person which determines the purposes and means of the processing of personal data. Show Up Digital LLC acts as the Controller.
- Consumer: A natural person who is a Minnesota resident acting only in an individual or household context.
- Sale: The exchange of personal data for monetary or other valuable consideration by the controller to a third party.
- Targeted Advertising: Displaying advertisements based on personal data obtained from consumer's activities across websites or applications.
2. Data Collection
We collect various categories of personal data to provide and improve the Basqet App and services.
Categories of Personal Data Collected:
- Contact Information: Name, delivery address, email address, and phone number provided during account creation or order placement.
- Account and Profile Information: Username, password, privacy settings, notification preferences, profile picture, and subscription information.
- Identification Documentation: Driver's license or government-issued identification for age-restricted products.
- Communications: In-app messages, customer support interactions, and call recordings when applicable.
- User-Generated Content: Reviews, ratings, and photos/videos you upload.
- Payment Information: Payment method details (processed by third-party providers), with limited information retained.
- Activity and Transactions: Order history, cart items, transaction amounts, promotional codes, and app interactions.
- Geolocation Information: Precise location data when enabled (immediately de-identified and coarsened).
- Device Information: IP address, device identifiers, operating system, browser information.
3. Data Use
We use personal data for the following purposes:
- App Functionality: Process orders, facilitate deliveries, maintain app functionality.
- Customer Support & Marketing: Send order updates, promotional offers, and respond to inquiries.
- Safety and Security: Prevent fraud, enforce terms of service, ensure user safety.
- Analytics: Analyze user behavior, improve algorithms, develop new features.
- Legal Compliance: Respond to legal requests and comply with applicable laws.
4. Data Sharing and Disclosure
We may share personal data with:
- Service Providers: Third-party providers for payment processing, hosting, analytics, and customer support.
- Business Partners: Restaurants and delivery personnel to fulfill orders.
- Affiliates: Other Show Up Digital LLC companies for integrated services.
- Legal Requirements: Law enforcement or authorities when required by law.
- Other Users: Limited information (first name, delivery location) with delivery personnel.
5. Your Privacy Rights and Choices
Under the Minnesota Consumer Data Privacy Act (MCDPA) and other applicable laws, you have rights regarding your personal data:
- Right to Know/Access: Request a copy of personal data we hold about you.
- Right to Correction: Request correction of inaccurate personal data.
- Right to Deletion: Request deletion of personal data, subject to legal exceptions.
- Right to Opt-Out: Opt-out of sale or sharing for targeted advertising.
- Right to Question Profiling: Question automated profiling decisions under MCDPA.
6. Data Security and Retention
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. We retain personal data for as long as necessary to fulfill collection purposes, comply with legal obligations, resolve disputes, and enforce agreements.
7. Children's Privacy
The Basqet App is not directed to children under 13. We do not knowingly collect personal data from children under 13. We comply with the Children's Online Privacy Protection Act (COPPA).
8. Third-Party Links and Services
The Basqet App may contain links to third-party websites or services. This Privacy Policy does not apply to third-party practices. We encourage reviewing third-party privacy policies before providing personal data.
9. Cross-Border Data Transfers
Personal data may be transferred to, stored, and processed in countries other than your residence, including the United States. We implement appropriate safeguards when transferring data across borders.
10. Compliance with App Store Requirements
We comply with Apple App Store and Google Play Store privacy requirements, including transparent data practices and user control mechanisms.
11. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. We will notify you of material changes through the app, website, or email.